Privacy Policy
Effective January 1, 2021
Our Commitment To Privacy
Fiberlane LLC ("Fiberlane LLC," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, processed, transferred and disclosed by Fiberlane LLC, its DBAs, and brands.
Our Privacy Policy applies to our websites and brands, including www.FiberlaneLLC.com, www.tgu-greven.com, www.tgu-shop.com and any other website, mobile application, or other online service that links to this Policy.
By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
How we use your personal information and how it is collected
When you use our Service, visit our brands, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners, automatically collect information about how you access and use the Service and information about the device you use to access the Service.
We collect many categories of personal information. The categories we collect may include: contact and profile information, comments and suggestions, chat and opinions, payment and transaction information, location information, information provided by social networks, information provided by third parties, information about fraudulent or criminal activity related to your account.
We use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes.
We typically collect this information through a variety of tracking technologies, including cookies, flash objects, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, "tracking technologies").
Information we collect automatically about you may be combined with other personal information we collect directly.
Fiberlane LLC and/or our advertisers or other third parties may send a "cookie" to your computer. A cookie, by itself, cannot read other data from your hard disk or other cookie files already on your computer. We, our advertisers and other third parties may use cookies to identify and keep track of, among other things, those areas of the website and third party websites that you have visited in the past in order to enhance your next visit to the website. You can choose whether or not to accept cookies by changing the settings of your Internet browser, but some functionality of the website may be impaired or not function as intended if you choose not to accept cookies.
Partner websites may allow third-party companies, including ad networks, to serve advertisements, provide other advertising services and/or collect certain information when you visit our website.
Third-party companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this web site in order to provide advertisements about goods and services likely to be of greater interest to you.
Third-party companies may use non-cookie technologies to recognize your computer or device and/or to collect and record information about your web surfing activity including your activities on this website. These technologies may be used directly on this website. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques.
We may link or combine information that we collect about you from various sources to help ensure a consistent user experience regardless of how you interact with us - online, in-branch, on mobile, or on social media.
You may opt out by clicking on the following link: opt out.
The Way We Use and Share Your Information
We share information in a variety of circumstances to provide our services, respond to your requests, improve your experience, and otherwise conduct our business.
For example we may share with:
Our affiliates and companies in the same group of companies as us
Third parties at your request, promotional partners
Select third parties, service providers and advisors
Product suppliers
The public
Purchasers and third parties in connection with a business transaction
Law enforcement, regulators and other parties for legal reasons
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.
We use the information you provide about yourself when placing an order to complete that order. We may also send you periodic mailings to the postal address used in conjunction with your account. From time to time, we may also make your postal information available to other reputable companies who offer products and services similar to ours. If you do not wish us to provide this service, please contact us.
We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. To opt out of receiving our promotional emails, please click the "Unsubscribe" link located at the bottom of the promotional email you received, use the opt out/in page or contact us:
Attn Privacy Policy
Fiberlane LLC
9254 Richmond Rd
Bangor, PA 18013
You can configure your web browser (Chrome, Firefox, Internet Explorer, Safari, etc.) to delete and/or control the use of cookies. More information can be found in the help system of your browser. It is at your discretion whether you use the opt-out described above or manage cookies via the browser.
You can register with our website if you would like to receive our catalog as well as email updates on our new products and services. Information you submit on our website will not be used for this purpose unless you have opted to do so during the registration process.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that "X" number of individuals visited a certain area on our website, or that "Y" number of men and "Z" number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How You Can Access Or Correct Your Information
We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:
Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser.
E-mail settings and preferences. You may choose to unsubscribe at any time.
You can access all your personally identifiable information that we collect online by contacting us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Notice of privacy protection of social security numbers
Fiberlane LLC is committed to protecting the confidentiality of Social Security numbers collected in the course of business, as well as other personally identifiable information such as driver's license numbers, credit or debit card numbers, bank account numbers, identification card numbers, passport numbers, alien registration numbers, and health insurance identification numbers.
Access to Social Security numbers and other such personally identifiable information shall be limited to those employees and others whose duties require such knowledge. Employees of this Company are prohibited from disclosing, directly or indirectly, Social Security numbers and other such personally identifiable information to anyone unless there is a lawful business justification for the disclosure.
Prior to disposing of documents or computer files containing Social Security numbers or other such personally identifiable information collected in the course of business, the Social Security numbers and other personally identifiable information shall be destroyed or made unreadable.
California Residents
California residents click here to learn how we process information in accordance with California law.
Protecting Your Identity Online - Avoiding Phishing
Fiberlane LLC will never ask you for the following information in an e-mail communication:
Your social security number or tax identification number.
Your credit card number, PIN number, or credit card security code (including "updates" to any of the above).
Your Fiberlane LLC password.
Occasionally if you place an order with incorrect information, you may receive an email from Fiberlane LLC giving you the opportunity to correct your shipping/billing and credit card information. When this occurs you will have to contact us. Never submit the information mentioned above directly through an email. Always be sure that when visiting our website the address is:
http://www.FiberlaneLLC.com
https://www.FiberlaneLLC.com
Should you have other questions or concerns about these privacy policies, please contact us.
You may contact us in one of the following ways:
Send an e-mail to: info@FiberlaneLLC.com
Phone: 1.610.498.4474
Hours: Monday-Friday 8:00am-4:00pm CT
Send your request by mail to:
Attn Privacy Policy
Fiberlane LLC
9254 Richmond Rd
Bangor, PA 18013
California Privacy Policy
Last updated: December 31, 2020
This California Privacy Notice (the "CA Disclosures") supplements the information contained in our Privacy Policy and applies solely to individual residents of the State of California ("consumers" or "you").
Unless otherwise expressly stated, all terms in these CA Disclosures have the same meaning as defined in our Privacy Policy or as otherwise defined the California Consumer Privacy Act ("CCPA").
Personal Information
When we use the term "personal information" in these CA Disclosures, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
For the purposes of these Disclosures, personal information does not include:
Publicly available information from government records.
Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
Information excluded from the CCPA's scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; or information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
Information relating to our employees, contractors and other personnel.
Collection and Use of Personal Information
We collect personal information from and about you for a variety of purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information, please refer to "How we use your personal information and how it is collected" in our Privacy Policy.
In the last 12 months, we have collected the following categories of personal information:
Identifiers, such as your name, address, phone number, email address, date of birth or other similar identifiers.
California Customer Records (Cal. Civ. Code § 1798.80(e)), such as birthdate, contact information and payment information.
Commercial Information, such as shopping and purchase history.
Internet/Network Information, such as device information, logs and analytics data.
Geolocation Data, such as precise location information from your device or generated based on IP address.
Sensory Information, such as recordings of phone calls with us, where permitted by law.
Profession/Employment Information, such as your company information and, for applicants, your employment history.
Other Personal Information, including information you post on our social media pages or otherwise provide to us
Inferences, such as predictions about your interests and preferences.
Disclosure of Personal Information
As described in the section called "The Way We Use and Share Your Information" in our Privacy Policy, we share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales (see The Right to Opt-Out of Personal Information Sales below).
In the previous 12 months, we have disclosed the following categories of personal information to third parties for a business purpose: All of the categories of personal information we collect, explained in the above.
In the previous 12 months, we have sold the following categories of personal information to third parties, subject to your settings and preferences and your Right to Opt Out: Identifiers, Commercial Information, Internet / Network Information, Geolocation Data
The categories of third parties to whom we sell or disclose your personal information for a business purpose include: Our affiliate companies, Other third party business partners who use this information to market to you, to perform analytics and conduct research, or for other purposes; Service providers and advisors that perform services for us, on our behalf, which may include providing marketing and advertising services, providing mailing or email services, tax and accounting services, data enhancement services, fraud prevention, web hosting, or similar services; Product Suppliers who may use the information to fulfill warranty service obligations, product recalls, or transaction tracking regarding shipments or leases of supplier products or similar activities; Businesses as needed to provide Services or to fulfill your request or transaction, including, for example, order fulfillment, payment processing, or delivery or shipping services; Ad networks and advertising partners to deliver advertising and personalized content to you on our Service, on other sites and services you may use, and across other devices you may use, as well as provide on behalf of advertising-related services such as reporting, attribution, analytics and market research; Analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve our Service; Social networks for advertising or personalization purposes, or to engage with you.
We may also disclose personal information to other third parties at your direction or upon your request, or to comply with legal process or contractual obligations, as described in our Privacy Policy.
We utilize third-party partners to engage in online advertising. These ad networks, social media companies and other third-party businesses collect your personal information directly from your browser or device through cookies or similar tracking technology when you visit or interact with our website, use our apps or otherwise engage with us online. These third parties use your personal information to serve relevant ads on our site, on other websites or mobile apps, or on other devices you may use, or to personalize content and perform other advertising-related services such as reporting, attribution, analytics and market research. These third-party businesses may use such information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties, including other advertising networks.
Your CA Consumer Rights
As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations at law):
The Right to Know;
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity; The specific pieces of personal information we have collected about you; The categories of personal information we have collected about you; The categories of sources of the personal information; The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed; The categories of personal information we have sold and the categories of third parties to whom the information was sold; and The business or commercial purposes for collecting or selling the personal information.
The Right to Request Deletion
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt Out of Personal Information Sales
You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future.
You have the right not to receive discriminatory treatment for exercising these rights.
However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.
"Shine the Light"
California residents that have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California's "Shine the Light" law (Civ. Code § 1798.83).
To Exercise your CA consumer Rights
Please submit a request by:
Filling out a California Consumer Rights Request through
Contact US email at
info@fiberlanellc.com SUBJECT LINE Privacy Policy.
We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. We will only use personal information provided in connection with a Consumer Rights Request to review and comply with the request.
In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
Third Party Tracking and Online Advertising
We utilize third-party partners to collect certain personal information directly from your browser or device when you visit or interact with our websites and other online services for the purpose of serving relevant advertisements on our site, as well as on other websites or mobile applications, or personalize content or perform other advertising-related services such as reporting, attribution, analytics and market research. These third-party businesses will use personal information for their own purposes in accordance with their own privacy notice or privacy policy, which may include reselling this information to additional third parties. Please visit "The Way We Use and Share Your Information" of our Privacy Policy for more information about how third parties use cookies and related technologies to collect information automatically on our websites and other online services, and the choices you may have in relation to those practices.
Minors Under Age 16
Our websites are not directed to minors. We do not sell the personal information of consumers we know to be less than 16 years of age.
California's "Shine the Light" law (Civil Code Section §1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes. To opt-out of having your personal information disclosed to third parties for their direct marketing purposes, please submit a California Consumer Rights Request via email info@fiberlanellc.com and provide your contact information to be added to our suppression list.
Additional Information
Updates to These CA Disclosures
We will update these CA Disclosures from time to time. When we make changes to these CA Disclosures, we will change the "Last Updated" date at the beginning of these Disclosures. All changes shall be effective from the date of publication unless otherwise provided in the notification.
Contact Us
If you have any questions or requests in connection with this notice or other privacy-related matters, please send contact us in the following ways;
Send an e-mail to: info@fiberlanellc.com
Phone: 1.6104984474
Hours: Monday-Friday 8:00am-4:00pm CT
Send your request by mail to:
Attn Privacy Policy
Fiberlane LLC
9254 Richmond Rd.
Bangor, PA 18013