Consumers right of withdrawal
Our consumers have the following right of return. Consumer is every natural person who fulfils a transaction with a purpose that is not related with their commercial or freelance actions (§ 13 BGB).
Instruction for withdrawal
Right of withdrawal
You are allowed to revoke your contractual declaration within 14 days in written form (e.g. letter, fax, e-mail) or – if you already received the goods before the deadline – by return of the goods without reasons. The time limit starts with the receive of this instruction in written form but not before the receive of the goods (in case of a returning delivery of similar products not before the first part of the delivery has been received) and not before we fulfilled our duty of information conformable to article 246 § 2 in combination with § 1 paragraph 1 and 2 EGBGB as well as our duties conformable to § 312g paragraph 1 sentence 1 BGB in combination with article 246 § 3 EGBGB. In order to keep the time limit of revocation it is enough to send the goods within time.
Please address your returns to:
9254 Richmond Road